Shipping & Returns


Shipping

All Orders Placed At PierDeals are Offered Free Usps 2-3 Day Shipping At no Cost , Expedited shipping options Are extra depending on Size and weight of the order Placed.  All Orders Are handled within 24hrs of the Placed Order Unless Notified Otherwise. Tracking for all orders will be Updated inside the customer login Panel under recent orders Or emailed upon request.

PierDeals will not be liable for any loss, damages or penalty resulting from delay in delivery of the goods when such delay is due to causes beyond the reasonable control of the seller, including without limitation, supplier delay, force majeure, act of God, labor unrest, or fire. In any such event, the delivery date will be deemed extended for a period equal to the delay.

Cancellation, Return & Exchange

PierDeals' chief objective is to ensure the buyer is fully satisfied with their purchase. If, for any reason, the buyer is not satisfied with the goods purchased from our website, the buyer has a right to return the product (within 14 working days from the date that product is received) for a full refund if the item has not been used. An exchange or a store credit that could be used for future purchases will be issued if the item has been opened and used. No refunds will be issued on Used Items and due to legal and liablity reasons concerning the nature of many of our products we do not accept used heating coils back as they come in direct contact with various material.   The notice of exchange or return has to be made in writing; an email will suffice Info@pierDeals.com  In the event of a return or exchange, we require that you return the goods to us at your own cost unless the unit arrived damaged or faulty or the set experienced errors outside of user fault within the 30 day post purchase coverage period in which case a pre paid return may be arranged at no additonal expense.  


PierDeals offers international shipping to many countrys around the globe and offers Flat rate international first class and international Priority shipping rates. By placing an international order, you acknowledge that your order may be declined at our discression should we deem your destination country high fraud risk or known to block ecig / vaporizer goods at customs import.

 

Placing International Orders

Shop our U.S. site and select the country you would like to ship to on the My Basket page. Your order total will then appear in the destination country’s currency for checkout. Order totals are guaranteed at the exchange rate set when your order is placed.

 

International Payment Methods

Currently, we accept Visa, MasterCard, and American Express. Gift cards and eGift certificates are not available for purchase or redemption online at this time.

When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed. Your credit card will be billed within 72 hours of placing your order.

Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order may not be processed. Be sure to correctly spell city/province/territory names and avoid using abbreviations unless that is how your information appears on your statement. Contact your financial institution if you need the exact billing address associated with your credit card.

If you have placed an order online you can view information on your order within the My Account section of the site. If you do not see your order displayed in this section then it was not placed and you must return to your Shopping Basket and complete the Checkout process again.

 

Credit Card Security & Fraud Protection

PierDeals provides safe and secure checkout by encrypting your credit card information using SSL. For more information about our secure checkout, read our Privacy Policy.

All payment forms are subject to verification and review by PierDeals Staff.  PierDeals  reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.